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Clayhill Lane, Basildon, Essex SS16 5JP 01268 522954

FAQs

 

Frequently Asked Questions

UKActive COVID-19 Response Approved
We are closely following government guidelines and are also working with the industry body UKActive to ensure you and our teams' safety.

We are one of the first clubs in the UK to achieve the UKActive COVID Approved Clubs.


Measures we have in place?

  • A forehead temperature check will be conducted to everybody entering the club.  This also applies to our staff.  Those with a higher than acceptable temperature (37.8 C) will be denied entry to the club.
  • A Risk Assessment has been carried out on all areas and activities at the club, to ensure any risks are minimised, copies of which can be viewed by members on request.
  • There are numerous Hand sanitiser stations located throughout the club.
  • Members and staff must sanitise their hands when entering and leaving the club.
  • Disinfectant spray bottles and blue tissue dispenser are located throughout the club.
  • A strict cleaning, sanitation and infection control protocol is adhered to by all staff.
  • All our team of staff will be trained on these new procedures and their part to play in minimising the risk of transmission.
  • A one-way system is in operation in certain areas of the club and we ask all members to follow the direction signs.
  • Club Kingswood has been adapted to maintain and allow social distancing between fellow members and staff wherever possible. 
  • Members must sanitise all equipment and mats before and after using with the spray disinfectant and blue tissue provided.
  • All the team of staff and Club Kingswood members agree to follow the government social distancing guidance and the clubs social distancing rules wherever possible.
  • Those who do not, or forget to adhere to the clubs social distancing rules will be politely reminded by a member of our team.

Do I need to pre-book to use the Gym?

Following the announcement from the Government, ukactive the governing body for health clubs, has published their guidance for re-opening Health Clubs and Gyms.

We are not operating a booking system for using the Gym at present.  The requirement is to calculate our Maximum Capacity, calculated on the size of the premises, therefore if we ever reach this limit then we have to operate a 'one in, one out' system.

Is the Swimming Pool Open?

The Swimming Pool will be open, with a maximum capacity of 6 members.

Adult Only and Family Swim Times will be divided into ½ hour bookable slots, with a maximum of 6 in the Pool.  These slots can be booked by phoning the club the day before you intend to swim or on the day if there is availability.

The Steam & Sauna Rooms will remain closed until the government advises they can open again.

Can I use the Changing Rooms and Showers?

Members will be encouraged to arrive and leave in their kit; however, the Changing Rooms and showers will be open, with every other locker closed to help with social distancing

Can I Play Squash or Racketball?

The Squash courts will be open and England Squash have issued the guidance in conjunction with Public Health England.

All Courts will be 40 minute slots 'on the hour' with the required 20 minute breaks between to allow for the required fresh air to be replenished.

Members can play the 'normal' game if they are from the same household.  But must play the adapted 'Sides' version at the moment.  Full England Squash Guidance and the rules of Sides can be viewed at .

Players must not touch the sides of the courts, and must disinfect the door handle before and after play with the Blue Roll and Disinfectant spray bottles by the courts.

Hire rackets and balls will not be available at the moment, so please bring your own.

What Classes will be available?

We are bringing back a number of our classes with reduced numbers in the class.  Studio 2 will be a 'Virtual Only' Studio with more of your favourite Les Mills Virtual Classes to choose from.

Virtual Classes have a capacity of 6 for Studio and 10 for Spinning and can be pre booked up a week before as per the live classes.  Book online, on our App, on the phone or at Reception.

Members must disinfect any equipment or mats used in the class before and after the class.

Please bring your own Yoga mat if you are doing a Yoga, Pilates or Body Balance Class.

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